1. Home
  2. Features
  3. Multiple Platform Support
📱 Device Information

Multiple Platform Support

Multiple Platform Support shows you the underlying technical details of every device you manage — what hardware it is, what state it's in, what's installed. Useful when something seems off, when you need to verify a device's identity, or when IT needs to audit company-issued equipment.

Dashboard Encrypted No Root For Family & Business
What You Get

Built to give you clear answers

A focused set of features that work together. Set up once, then review activity from your secure dashboard.

📱
Hardware identity

Make, model, OS version — know exactly what device you're managing without picking it up.

🔋
Live status checks

Battery level, signal strength, storage usage. The kind of info you'd glance at on the device itself, but from your dashboard.

📡
Network awareness

Wi-Fi network in use, mobile signal type, data usage. See connectivity at a glance.

🗺️
GPS state

Is location enabled? Is the device sharing location? Useful for knowing whether other location features will work.

🆔
Unique identifiers

IMEI, SIM number, ICCID where available — the technical identifiers you'd need for support, asset tracking, or insurance claims.

⚙️
Settings snapshot

Key device settings that affect monitoring — admin permissions, accessibility services, battery optimization status.

Setup

Three steps, then you're done

It takes about five minutes the first time. After that, you control the device from your browser — forever.

1
Check the rules

If it's your own phone or a child's device, you're set. For company-issued equipment, make sure your employee has signed the standard monitoring notice. A two-minute check, then you're clear.

2
Install once, in person

Grab the device for five minutes. Install TheOneSpy, sign in to your account, and grant the permission it asks for. That's it — you won't need physical access again.

3
Use from your dashboard

Open your TheOneSpy dashboard in any browser. The feature shows up under your devices and works without you ever touching the phone or computer again.

When You'll Use It

Real scenarios where it earns its keep

A few moments where this feature makes the difference between guessing and knowing.

Where It Works

Platform support

Feature coverage varies by operating system. Full feature parity isn't always possible because of how each OS handles third-party access.

Android
Full Support
✓ All features
✓ Real-time updates
✓ Background operation
✓ Action history
iPhone
Partial
✓ Basic feature support
— Limited by iOS sandbox
— Some metadata only
— iOS version-dependent
Windows
Not Available
— Mobile-only feature
Mac
Not Available
— Mobile-only feature
FAQ

Quick answers

If something else is on your mind, hit Contact Support at the bottom of the page — we usually reply within a few hours.

Why would I need this?

Diagnostics (the monitoring isn't working — is the battery dead?), asset tracking (which laptop is whose), insurance claims (the IMEI of a stolen phone), or just verification.

Is the info live?

Status fields like battery and network update in near-real-time. Hardware identifiers like IMEI are static — set once when the device first connects.

Can I see SIM card info?

Yes where available — SIM number, ICCID, operator. Depends on device hardware and OS version.

Does this work for company-issued devices?

Yes. In fact, it's especially useful for businesses needing accurate asset registers without manual data entry.

How current is the location info shown here?

For full location features, use the GPS Tracking feature. The device-info page shows current location *status* (enabled/disabled), not the coordinates themselves.

Does it slow the device?

No. Reading device info uses minimal resources — these are standard OS APIs.

Can I export the info?

Yes. Export a device-summary report from the dashboard. Useful for IT asset registers and insurance documentation.

What happens if the device is reset?

Some identifiers (like IMEI) persist. Others reset. After a factory reset, you'll need to reinstall TheOneSpy and connect to your account.

More Features

Related tools you might like

Multiple Platform Support · TheOneSpy

Ready to put this to work?

$18/mo · 14-day refund · Setup in under 5 minutes